Meta
WhatsApp: The Underappreciated CRM Hiding in Plain Sight
Email is crowded. SMS is spammy. WhatsApp is where your customers actually live. Meta is about to turn this chat app into the most powerful CRM on the planet.
Meta
Email is crowded. SMS is spammy. WhatsApp is where your customers actually live. Meta is about to turn this chat app into the most powerful CRM on the planet.
Canada
Canada’s banking monopoly is about to break. Open Banking gives consumers ownership of their financial data. This is an existential threat to the Big Five and a rocket ship for Wealthsimple.
Microsoft
"Comment 'YES' to get the PDF." We see it every day. It isn't networking; it's engagement farming. And it is breaking the machine learning models that power the professional world.
Artificial Intelligence
We used to search for content. Soon, content will find us. Or rather, it will be created for us. From SunoAI to Endel, we are moving from a world of "Discovery" to a world of "Contextual Generation."
Shopify
We talk about AI replacing writers. But the real disruption is coming for the "Purchaser." Agentic Commerce will connect the demand signal directly to the factory floor, removing the human bottleneck in the middle.
Marketing
Marketers have a "Call Option" on failure (firing) but no "Call Option" on success (equity). This structural asymmetry forces them to optimize for "Defensibility" rather than "Profit."
Artificial Intelligence
We thought AI was learning to draw. We were wrong. It is learning to simulate. Genie isn't a game engine; it is the bootloader for AGI.
Artificial Intelligence
Most people walk around with 50 mental tabs open. They are exhausted, not because they are working hard, but because they are "holding" too much. AI has the same problem.
Product Design
Apple Creator Studio just put Adobe on notice. But the real war is coming for Microsoft. By combining native apps with Google’s brain, Apple is building the "Office Killer."
Google Tasks has been the "ugly duckling" of Workspace for years. But with Gemini, it’s transforming from a simple checklist into an autonomous workflow engine that should terrify Asana.
Writing reviews is hard work. Gemini is about to make it effortless. By turning "Data Entry" into "Conversation," Google will unlock a goldmine of local data.
Artificial Intelligence
Instagram Stories are already a diary. We just need a "Shadow Caption" to turn them from performance into reflection.